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Borg-Warner Protective Services employs thousands of diverse individuals all across the United States, in various security and protection specialties, from aviation security to industrial plant fire-fighting. When Borg-Warner wanted a video training program that would fit this wide spectrum of complex needs, they found a remarkably straightforward solution: Turn to their long-time source of total business communications solutions, Media Matrix, to produce five videos, from scriptwriting to final production—and produce them within a "tight-turnaround" timeframe.

Media Matrix produces complete video training program for Borg-Warner Protective Services
Borg-Warner's choice of Media Matrix was natural. Not only did Borg-Warner know that this full-service company could meet the challenge, but they also knew that Media Matrix people had a long record of successful projects produced for Borg-Warner, dating back to 1984. "We've been successful in working with Borg-Warner over the years because we've become familiar with their corporate culture and their objectives and needs," said Media Matrix President Michael Olenski, "and they knew we could produce these five training videos in a relatively short time, because we've met so many other challenges with great success for them in the past." That confidence was well founded. Media Matrix quickly created the scripts necessary to familiarize Borg-Warner security officers-in-training with the requirements of their job, with Borg-Warner corporate culture, and with the skills and abilities that would be asked of the trainees on the job. Topics such as client service skills, loss prevention techniques and responding to emergencies were all covered in the video series.